I am client led and offer bespoke and flexible training programmes in direct response to your organisational/personal wants and needs.

Here are some of the Training Packages I offer:

• PERSONAL SAFETY TRAINING  -  Foundation Course for ALL professionals who work with PEOPLE -  1 Day  

1 Day training course to raise levels of awareness about individual personal safety issues in the workplace. This course aims to equip the student with basic knowledge in relation to the nature of confrontation, the appropriate level of attitude to adopt in order to avoid any escalation of confrontation and the use of basic verbal and non-verbal skills to help deal with unavoidable confrontation as safely and effectively as possible.

• LONE WORKER TRAINING  -  1 Day  

A Lone Worker training course designed to meet the personal and organisational safety needs of those who are required to perform duties out in the community. This stand alone course aims to equip the student with the necessary skills in relation to, for example, planning, decision making, security architecture (creating safe office / out of office working environments for the Lone Worker), effective communication models and practical / physical defensive strategies etc.

• DISENGAGEMENT SKILLS  -  1 Day 

An abridged version of the above to allow for the inclusion of basic but effective defensive tactics and practical skills (current format of my Individual Personal Safety training delivered to Teaching staff, Transport staff, Local Authority staff etc). This course aims to equip the student with an appropriate level of skills and confidence to carry out their role as safely and effectively as possible in a work environment where there is a real or perceived risk of verbal confrontation turning into physical violence.

• DISENGAGEMENT SKILLS  -  2 Days 

More in depth study of dealing with confrontation which includes role play, scenario, workshop and buzz group training styles (current format of my training for Trading Standards Enforcement Officers, Security Officers, Local Authority Planning Enforcement Officers, Benefits Officers, Social Services and Youth Development agencies). This course aims to provide an appropriate level of knowledge and skills to those individuals who, due to the nature of their roles and responsibilities within their respective organisations, are more likely than most to encounter confrontation / conflict / intimidation / violence (real or perceived) on a daily basis.

• OFFICE BASED STAFF  -  PERSONAL SAFETY TRAINING  -  1 Day

Focusing on professionals, such as Reception, Facilities and other staff  working within the office environment and regularly or from time to time engaging with their customers or others.

• PANIC ALARM RESPONSE TEAM (P.A.R.T.) TRAINING  -  1 Day  

Specialised and focused training to form a professional, coordinated and effective response to a panic alarm activation within the office environment.

• WORKING SAFELY WITHIN A GANG CULTURE ENVIRONMENT - 1 Day

Focusing on professionals who are required to work with individuals who may be connected with `Gang Culture` or to work in areas where `Gang Culture` is perceived as a risk to safe working.

• SECURITY ARCHITECTURE TRAINING  -  1 Day

Training to up-skill all professionals such as Lone Workers, Office Based staff....... in fact anyone, during their working day, to effectively manipulate their physical environment for their own safety. This course compliments the dedicated  Personal Safety, Lone Worker, Office Based, P.A.R.T. and Gang Culture courses.

• ASSERTIVENESS TRAINING  -  1 Day

Low level assertiveness skills for ALL professionals who engage the public.

• TRAINING AND PERSONAL SECURITY CONSULTANCY  -  As required

All aspects of Personal Safety, Working Practices, Organisational/Departmental Personal Safety Policies, Risk Assessment etc..

What do YOU want?

Just contact me for further details.