Training Style

My training style is holistic. I deal with the whole person, aiming to equip all delegates with an appropriate level of knowledge, attitude and practical skills in order to:

1. Avoid confrontation (prime objective), but where it is unavoidable:

2. Deal with it as safely and effectively as possible

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Aim Of My Training Programmes

To provide Conflict Resolution / Conflict Management / Individual Personal Safety / Lone Worker Personal Safety training to any person, group or organisation who may encounter confrontation / conflict / intimidation / the threat of violence (real or perceived) during the course of their employment or business.

Objectives Of My Training Programmes

To offer a range of training packages tailored to the needs and requirements of individual delegates / organisations
To deliver all training in a professional manner and with integrity
To improve individual and therefore organisational performance and effectiveness using holistic training and development in the key areas of knowledge (smart minds), attitude (warm hearts) and practical skills (safe hands)
To monitor, evaluate and offer feedback on the learning performance of delegates
To improve my services by actively seeking feedback from individual delegates / organisations regarding the quality, relevance, appropriateness and effectiveness of the training I provide
To consult and advise on the future training and development needs of the individual or organisation